Support

We’re here when something breaks.

Existing clients: download the remote support tools below or contact our 24/7 helpdesk.

Remote Support

Download a tool, get connected

Pick the tool your support engineer asked you to use. Download, run, and read out the ID/PIN.

TeamViewer QuickSupport

One-click remote session. No installation. Recommended for most users.

Windows · macOS · Linux

Windows macOS

AnyDesk

Lightweight remote-desktop client. Fast on slow connections.

Windows · macOS · Linux · iOS · Android

Windows macOS

Burika Remote Agent

Our managed-services agent. Pre-configured for clients on a managed-IT contract.

Windows · macOS

Windows macOS

Burika Path Scope

Network path-tracing diagnostic. Run it on the affected workstation, send us the output. (Edit this line in WP admin to describe what it actually does.)

Windows · latest release

Download BPS for Windows View releases ↗

Yealink USB Connect

Driver and config tool for Yealink USB headsets and speakerphones.

Windows · macOS

Get from Yealink ↗

Logitech Tune

Configure and update Logitech meeting-room and headset devices.

Windows · macOS

Get from Logitech ↗

Need something else?

Can’t find the right tool? Contact our helpdesk and we’ll send you a direct link.

Contact helpdesk