Service
Backup & Business Continuity
Tested backups, documented recovery, DR drills you can actually run.
3-2-1 backup · Immutable off-site replication · DR planning · Recovery testing · Microsoft 365 backup · Ransomware-resilient snapshots.
Book a Backup assessment →What it actually is
Most companies have backups. Few have recovery.
Backup is the easy half. The hard half is proving — on a Tuesday morning with everyone watching — that you can actually restore. Ten years of running into other people’s setups taught us that “our backups are running” and “our backups work” are two completely different statements.
Real backup looks like this: three copies of your data, on two different types of storage, with one of them off-site. One of those copies is immutable — even a ransomware attacker with your admin password can’t encrypt or delete it. And every month, we pull a random file out of cold storage to prove the whole chain still works.
That’s the difference between “backed up” and “sleep through the night.”
What we protect
Servers. Endpoints. Cloud. The lot.
Backup isn’t just “copy the server.” Modern data lives in 30 places at once.
Servers & databases
SQL, Exchange, file shares, app servers — application-aware snapshots that don’t corrupt an open database.
Endpoints & laptops
The MD’s laptop is where the spreadsheet of customer pricing lives, isn’t it? Yes — we back that up too.
Microsoft 365 & Google Workspace
Microsoft doesn’t back up your mailboxes. They host them. If a user deletes a folder and the retention window passes, it’s gone. Unless we’ve been copying it out.
Immutable off-site copy
The whole point in 2026: ransomware can’t encrypt what it can’t reach. Object-locked storage in a separate datacentre, separate credentials.
Granular recovery
Restore a single email from three months ago, not just “the whole mailbox at 23:00 last Tuesday.” The difference matters when someone’s waiting.
Cloud-to-cloud
If you live in SharePoint, OneDrive, Teams, Salesforce or HubSpot, your “backup” needs to copy out of those platforms, not stay in them.
What runs while you sleep
Backup, then prove it.
A successful backup job that nobody’s ever restored from isn’t a backup — it’s a hope. Every night we test the chain.
- ✓ Incremental snapshots taken from every protected workload
- ✓ Immutable off-site copy confirmed received and locked
- ✓ Random test-restore of a small file pulled from cold storage
- ✓ Microsoft 365 mailbox + SharePoint copy out completed
- ✓ Backup storage capacity trend reviewed for the next 90 days
- ✓ Ransomware honeypot files unchanged (early warning)
- ✓ Recovery-point timing checked against your declared RPO
- ✓ Engineer paged if any layer failed or drifted
What you can hand to your board
Evidence, not promises.
Monthly recovery report
Last month’s test restores, target RTO/RPO vs. achieved, storage growth, anomalies. One page. Insurance-friendly format.
DR drill calendar
Twice-yearly full DR drills, agreed in advance. Not a fire drill — a planned exercise where we restore a service to a sandbox and prove the runbook works.
RTO / RPO commitments
How fast you’re back up (RTO) and how much data you might lose (RPO). Written into the contract. Tested every drill.
POPIA / cyber-insurance ready
Most cyber-insurance policies now require evidence of backups, immutability, and test-restore frequency. We give you that evidence formatted for the broker.
“We were drowning in user tickets and 3am server alerts. Two years on Burika’s managed support, our team hasn’t seen an after-hours incident — and our staff actually like calling IT now.”
— IT Manager, EurekaIT, Johannesburg
“Burika audited our setup, fixed three POPIA gaps we didn’t know we had, and now monitors everything quietly. Our MD finally stopped asking me “are we covered?””
— Operations Director, Joubea