Service
Hardware & Software
Specifying, sourcing, and installing kit that fits your environment.
Microsoft 365 licensing · Endpoint procurement · Server builds · Audio visual · Meeting rooms · CCTV when bundled with managed support.
Book a Hardware assessment →What it actually is
Most companies overpay for Microsoft 365 by 20–40%.
The pattern is the same in nearly every business we audit: a mix of Business Basic, Business Standard, Business Premium, and the odd E3, allocated years ago, never reviewed. People left and the licence stayed. Someone added Copilot to everyone instead of the eight people who’d actually use it. The warehouse staff are sitting on a security tier they don’t need; the finance team is one tier below what they should be on.
Microsoft licensing has 14 SKUs that look like 14 versions of the same product. They’re not. Each one packages a different combination of security, compliance, device management, and AI. Get the mix right and you save money and close gaps. Get it wrong and you pay for shelfware while leaving phishing protection on the table.
The same discipline applies to the laptops, servers, AV kit, and other software. Source the right thing once, document it, license it correctly, refresh it before it dies. Stop buying laptops one-at-a-time at Makro.
Microsoft 365, done properly
The bit most companies get wrong.
Six things we look at on every M365 environment we touch. We assume nothing.
License right-sizing
Match every user to the cheapest tier that actually fits their job. Warehouse staff don’t need Business Premium. Your finance manager probably does. We map it user-by-user, not blanket-by-headcount.
Security stack alignment
Defender for Endpoint, Conditional Access, Intune device compliance, Purview DLP. Most of it is included in Business Premium — if it’s configured. We turn it on, tune it, and prove it’s working.
Migration done once
From on-prem Exchange, Google Workspace, another M365 tenant, or hybrid messes inherited from acquisitions. Mail, OneDrive, SharePoint, Teams — moved cleanly with users barely noticing.
Tenant hygiene
Orphan accounts from people who left in 2022. Shared mailboxes nobody monitors. Distribution lists with ex-employees still on them. Guest users from a project three years ago. We clean it. Then we keep it clean.
Copilot strategy
Microsoft 365 Copilot is R600+ per user per month. Not everyone needs it. We help you pilot it with the right 5–10 people, measure what it actually saves, then roll it out where it pays back — not just because Microsoft is upselling.
Quarterly license audit
Before each Microsoft renewal we re-run the audit. People who’ve joined, left, changed roles. Licenses that have crept up. A short report, your finance team understands it, your renewal is right-sized.
Beyond M365
Endpoints, servers, rooms, peripherals.
Same discipline applied across the rest of your environment. Specify the right thing once. Source it through one channel. Install it with the asset register updated automatically.
- ✓ Laptop & desktop fleet (HP, Dell, Lenovo) consistently spec’d
- ✓ Server builds — on-prem when cloud isn’t the answer
- ✓ Meeting-room kit (Teams Rooms, Logitech, Yealink)
- ✓ Headsets, webcams, peripherals at fleet pricing
- ✓ Adobe, antivirus, line-of-business software licensing
- ✓ Asset register kept current as devices come and go
- ✓ Warranty expiry tracked, refresh planned 6 months out
- ✓ Vendor support escalations — we make the calls, not you
What you can hand to finance
One PO. One vendor. Clean books.
Quarterly license audit report
What you’re paying. What you’re using. The gap. Specific recommendations to act on before your next M365 renewal.
Live asset register
Every device, who has it, when it’s out of warranty, what software is on it. Available any time at clients.burika.co.za. Insurance loves it.
Refresh roadmap
A rolling 12-month plan of which devices come up for replacement, what they’ll cost, when to budget. No more emergency laptop purchases at retail prices.
Single point of contact
One number to call. Microsoft, HP, Dell, Adobe, Yealink, Logitech — we deal with their support teams. You don’t spend the morning on hold to a queue in Manila.
“We were drowning in user tickets and 3am server alerts. Two years on Burika’s managed support, our team hasn’t seen an after-hours incident — and our staff actually like calling IT now.”
— IT Manager, EurekaIT, Johannesburg
“Burika audited our setup, fixed three POPIA gaps we didn’t know we had, and now monitors everything quietly. Our MD finally stopped asking me “are we covered?””
— Operations Director, Joubea